Map
Detailed Information
- Place Types Lodging
- Address 11426 IH-10 West, San Antonio, TX 78230, USA
- Coordinate 29.5476752,-98.5856569
- Website https://www.hilton.com/en/hotels/satithx-hampton-suites-san-ant
- Rating 4.2
- Compound Code GCX7+3P San Antonio, TX, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Don't stay here; worst Hampton we've seen. Room was fine and clean enough, but only two bath towels in a double queen room. The room was clean enough, but the rest of the hotel was filthy; had not been vacuumed in some time. Tables were not cleaned at all during the breakfast hours as far as we could tell. Breakfast had few options. Curiously, there were a few boxes of cereal available the first morning, but then none the remaining 3 days. No towels in fitness room or pool area for the 4 days we were there. Many hand sanitizer stations, all empty. Only one pump bottle on the front counter. Our one interaction with the front desk outside of checking in was disappointing. While we and others waited, she sat typing on the computer (not on the phone) until we all finally just left. There are far better hotels in the area at similar prices. Skip this one.
This hotel doesn’t provide towels, toilet paper or sheets. Has signs that state there is a shortage due to a pandemic.nI stayed here with my family to check into a room with no towels, sheets or toilet paper.nWhen I asked the front desk they would only point to a sign stating this was due to the pandemic.nThe front desk was polite upon check in. No notice given of what to come. When returning to request the missing items the employee was now rude to only point his finger at the sign and say read this. There were no pillows available as well.nBeyond ridiculous.
The workers were very sweet. The room however..the price was great but for a Hampton, we expected more. The room was very small (2 queens and a sofa bed) Room was clean but in need orlf maintenance. (Tub needs new grout, wallpaper coming off, etc) breakfast was eh. Bagels, muffins, yogurt, bananas. No free juice or milk, which when traveling with kids was a let down. The pool was great, loved that it was open late. Both front desk workers and a housekeeper were very helpful. Even helped me get our seaworld tickets printed, overall for the price it was definitely worth it, just needs a little maintenance.
My daughter’s medical team is located in San Antonio within University Health, we travel there several times a month. We always stay at this Hampton Inn. It’s centrally locates to restaurants, retail, pharmacies, her clinics/hospital. The staff is always accommodating, the rooms are always clean and cold (a huge plus for us), I love the toilet is separate from the shower, and how big the shower/sink/vanity is. And, it’s always quiet. There are several reasons we only stay at this hotel when we travel to San Antonio.
It was not like any other Hampton Inn we've previously stayed at. The man at desk was very courteous for sure. But once in the room we didn't even have toilet paper. Called downstairs and no one ever answered, even called from our cell phones. We ended up using the box of tissue. 4 people in a queen suite with sofa sleeper. Very small room. The bedding we were given for sofa sleeper had a hole in the sheet. I felt as if we were at a low grade motel. Upon check out the woman at desk was also courteous. So kudos to the kind workers but poor quality hotel.
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