Map
Detailed Information
- Place Types Lodging
- Address 234 Hendersonville Rd, Asheville, NC 28803, USA
- Coordinate 35.5606577,-82.5395212
- Website https://www.choicehotels.com/north-carolina/asheville/clarion-h
- Rating 4.1
- Compound Code HF66+75 Asheville, NC, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Checking into this hotel was super easy and the staff is GREAT. The rooms were very clean and the beds are beyond comfy. Bernice is the woman who handled all of my interactions and she really went above and beyond. Upon arriving to my room, I was very unhappy with the guest in the room next to me because they were being VERY rude and obnoxious, however once I addressed the situation with Bernice she was more than happy to change my room. Then after deciding I wanted to stay another night, and after booking with Expedia, she let me keep my same room for max convenience. To say the least this is a great place to stay!
First let me say the hotel was comfortable. We only stayed for one night. My problem is that when I checked in I never got my license back and as it was late when checking in I forgot to ask for it. Fast forward to a week later. I needed my license to complete a transaction and did not have it. Called the Clarion and the person at the front desk said oh yeah I saw it in the drawer and I just handed it to the postman to send back. I understand that in theory that should have been sufficient but because the post office is slammed here at Christmas my thought was I'm sure I won't get it. Two and half weeks later I still don't have it. I asked why they couldn't have put it in an envelope and address it to me. I would gladly have paid postage somehow. Not happy with the front desk at all on this. I have had to order a duplicate. It would have been nice for them to have possibly gone the extra step and placed in an envelope to ensure proper delivery.nUpdate Jan 12, 2021nI have since received my license in the mail. So I am letting everyone know that even though I ended up ordering a new license I got my old ones back within a month. So I would still return to stay here again.
The location was prime! You could walk to Biltmore Village if you wanted to. Near by gas station and restaurants as well. Room 323 was exceptionally clean! The bathroom and it’s floors looked pretty new. The mattress was firm and we had plenty of outlets. Complimentary breakfast was included as well.nnThe issue lies in accessing the property. Before the hotel there is a Texas Roadhouse restaurant that it’s entrance is used for both the restaurant and the hotel! The only way to access Clarion is through Texas Roadhouse’s entrance and it sucks! The restaurant is very busy on the weekends which require you to sit on carpool as if you’re waiting to be seated! There was no way to move forward since the parking lot only has two lanes when is jammed packed! Clarion URGENTLY needs its entrance. I’m pretty sure why their reviews are so low in Booking.com. Other than this inconvenience I had no issues or complaints. It’s worth the money For a short stay ud83dudc4cud83cudffd
This is a very nice place to stay. It's our third visit to this hotel and we'll stay again I'm sure. People are friendly and the rooms are CLEAN. A great location. Prices are reasonable.
Every year we take an over night trip to Biltmore for the Candlelight tour and for the past four years we've stayed at the Clarion. The hotel staff are extremely nice and polite. The rooms are always super clean and very affordable. The only complaint I have is some of the mattresses are not as comfortable to my preference and its the only reason for a 4 star instead of a 5.
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