Trailhead Mesa Cycles

Staff are very nice and friendly. Service time is great. They don’t take too long compared with other companies. However, the service quality wasn’t great. I had my handlebar tape replaced and it came out loose after 30 min of riding. I took it back and they fixed it under warranty. Same thing happened again. So now I’m taking it elsewhere. It was poor quality installation. I appreciate the great customer service. I hope for better service quality.

The staff know me by name and bend over backwards to ensure I am a happy customer. I have bought a number of bikes at Trailhead Bicycles and appreciate the high touch but low pressure service. Great repair folks and awesome staff altogether. Fantasic bike exchange program for kids bikes! I can't say enough good things about this shop and don't plan to buy a bike elsewhere.

Christian gave me phenomenal help even though I could barely describe what I wanted and how I needed it to happen. He was excited just to help and it made the whole process of fixing my bicycle enjoyable instead of daunting.

Great experience from start to finish. Christian was super helpful with the 'personal shopping' emails after I submitted a request letting them know what I was looking for. Then at the shop Emilie was very knowledgeable, helpful and let me try out the bikes to help me make a decision. Would 100% recommend.

I bought my hardtail and just recently my full suspension specialized mountain bike. They have been so accommodating. My bike needed maintenance during shutdowns and they gave me a demo bike to ride while the bike was finished. I ended up buying the demo bike and they set it up for me perfectly. They have the best customer service and I recommend stopping I'm for your bike needs.