CVS

I used the restroom at this store at approximately 3pm today 3/13/21. It was absolutely disgusting. I don’t think I have ever been in such a dirty bathroom. There were feces and urine everywhere, and it was old. There was no soap. Ugh! Ugh! Ugh!

Just had major surgery and always have a hard time getting prescriptions filled. Either I have to wait or come back in an hour or not available till next day. Then go up to hear I have to wait another 2 hours but call first which is a joke because no one answers the damn phone anyway.

This CVS is incredibly slow. We had appointments for a flu shot and the pharmacy was allowing walk-ins to skip us in line. Then the pharmacists said it would be a 30 minute to hour long wait after our scheduled appointment time. Not at all a functional operation.

While I was out, I decided to stop by this CVS to buy a photo album. At checkout, I asked about carepass and the cashier, Kevin, told me about all the discounts and how it is not a credit card. I ended up getting the photo album and another item all for $10! Kevin had phenomenal customer service! He was friendly, kind, and courteous. I couldn't believe the savings. I will enjoy the amazing memories in this photo album that I will be creating. I'm really happy that I made this stop at CVS. Thank you Kevin for all your help and for the pleasant experience!

Some of the most unapologetically slow service I’ve ever received, ever. Waited over an hour in line for testing and received really curt, unresponsive and apathetic service. Not even an apology for the wait. Understandably difficult time for healthcare and pharmacy workers, but this was especially poor service.