Stratford Motor Inn East Ellijay

Horrible hotel! Worst one I ever stayed at! There was pee on the walls, the tub was disgusting and hair on the sink and hairdryer. We tried to talk to the front desk person and she refused to send anyone to clean. We even contacted the manager and he refused to help. We contacted the Health Department and BBB about them.

Terrible customer service. Not one but 2 employees. Would not even help with recommendations for a place to eat. No internet, no alarm clock, no breakfast (Expected maybe coffee in the lobby like the other hotels)All hotels I have stayed at honor online price as a late walk-in. Especially when slow. Not here...Charged $11 more .We were tired so decided to stay anyway and pay the extra money. Was given the code for the internet...which they knew was not working,( I found out in the morning when I needed it and it was not available. I was told they were upgrading system)nI asked since there was no breakfast, not alarm clock, not internet would they honor the online price. Still no...would not even let me in the lobby. Talked to me through a partially opened door. Had they been honest and told me that the things the website showed the hotel had, were not available and honored the online price I would have been OK.nReason for no alarm clock...I was told people steal them so they quit putting them in the rooms. Rooms are older. Appeared clean but NOT well maintained.nI don't know if all this was because they are too stressed out with Covid-19. I don't understand how you can be in the hospitality industry and respond to a guest the way they responded to me. Stayed at 2 other hotels that week. Both honored online price, had coffee, helped with eating suggestions etc. Completely different experience.

This place is just nasty. The water in the shower would hardly even work, the floors hadn't been swept for mopped. It was just dirty.

Loved this place we will go bk every chance we get..we went for a new years get away . the staff was great! Very nice clean rooms

Jay the owner is friendly. The rooms are very clean and this motel is professionally cleaned by Patho-clear for Covid-19.