Expedition Supply

I insisted my girlfriend purchase a quality bike from a bicycle shop instead of a cheap bike from Walmart, so we stopped at Expedition Supply in Hartford, WI. They didn't have a real big selection due to the current Covid issues, but she test road a bike and found it to suit her needs. It was a beautiful light blue of proper size, weight was fairly light due to the aluminum frame and price was perfect.nnWe purchased the bike without any other research, since I felt bike and bike shop were reputable; which really came into question shortly after my girlfriend rode the bike home and we were in our garage and the rear tire on the brand new bike blew.nnWe returned the bike to have the tube changed and they replaced the bike tube and looked over the bike once again. We then returned home and I checked the tire pressure and test rode the bike to make sure everything was functioning properly. I was very surprised to see the rear wheel wasn't installed with the washers in proper location; which caused slight damage to the rear fork ends. The nut was forced too tightly into the aluminum fork and on the right side, due to the washer being placed incorrectly on inside of fork end instead of the outside under the nut. The left side was placed correctly, so that side was fine.nnI took a picture of the damage, but we didn't want to return the bike again, since I took care of the issue and figure nothing more would be done.nnI hope this review is helpful and useful for others. Something to remember or look over; never assume a business does everything correctly even though you think they are a reputable business. I had high expectations of this business being reputable, but our initial experience with this bike made me question my expectations of Expedition Supply.

Got a used snowboard on craigslist and I came here to get it tuned up. The staff did a really good job and they also added a bolt to one of the bindings. I was able to find a pair of snowboarding boots easily. I like how they have a lot of stickers because I was able to put them on my snowboard.

Mike and the crew are an excellent bunch of knowledgeable guys. No matter how big or small the task they are willing to help. Everything ive had done at expedition supply has exceeded my expectations and i look forward to many more years of quality service.

There's a reason stickers for this shop are found at skateparks all across the county. Knowledgeable and personable staff, good selection of parts, and dedicated to the sports and riders it serves.

This place was the only place that really had a good selection of products regarding action sports, and it's clear to see why it was so successful. It had employees who pretty much knew their stuff, and had a good selection of everything, BMX, MTB, skateboarding, snowboarding, skiing, scooters, snowshoeing? Pretty much all you need. (Even used stuff and tons of parts!)