Level Nine Sports - Ogden

These guys have been awesome! They get my bike in and out quicker than any other shop, even when their schedule is packed. And their techs have taken time out of their days to advise me on upgrades. Can’t say enough good things about them.

Don't waste your time at this place. Worst outdoor shop in the area. Horrible customer service who won't return your calls, gives you wrong information, and makes you wait two weeks for a order backcountry could have sent to you in two days. Gives no updates or explanation for why - extremely disorganized - surprised they are in business in an area with so many better options.

Great place, they are just about always busy when I've been in there. Employees are super friendly and always welcoming.

Level Nine in Ogden is sick!! Prices are great and the staff is knowledgeable and easy to talk to.

Worst customer service ever! I made an appointment 1 week out to get my sons bike fixed. I told them before the appointment that the bike was not shifting and what type of bike it was. I dropped off the bike and 30 minutes later they called me and said they didn’t have the parts to fix the bike and to come get my bike. There was no attempt to find a part or another option. If it was not an easy fix they didn’t want anything to do with the bike. They told me I could find the part and they would put it on the bike. Isn’t that what bike repair shops do is find parts and repair bikes? I have no idea how this shop stays in business.