Hilton Garden Inn Ogden UT

The room was perfect for our needs. My room actually had a bathtub/shower combo that I was told when I made the reservation would only be a shower and that made me happy because I asked for a bathtub. As rooms go it was clean but pretty average in design and decor. I would have only rated it a 3 because while food was very good it was kind of expensive. Room service charges were insane. You have to walk down to get breakfast because of pandemic and bring back to room and they actually gave my order to some kid without checking the room he was in and then closed down the kitchen. I was pretty unhappy so I might not have even given them a 2 rating. However, the employees were awesome in the hotel. Everyone I had contact with from servers dropping off food to housekeeping and especially the front desk. They made sure we got a hot breakfast by paying for us to order breakfast to be delivered through uber eats. When the kid who took my breakfast tried to come back the next day they made sure to get the room number so his parents could be properly charged. I finally decided they definitely deserved a 4 for making the mishap right and taking steps to make sure it did not happen again. I would visit again.

Do not and I mean do not spend your money here this place is worse than a Motel 6 the amenities are just there are none they are not accommodating we had to put a $150 deposit down because we are local we wanted to have a nice night away from home but instead was charged $150 deposit because we are locals how does that make sense and then we are getting the runaround for over a week to get our deposit back. With there so little amount of patrons in your hotels because of covid-19 go gather up your top corporate know it all and get your managers up to par of how to treat customers thank you

We had a great experience at the Hilton Garden Inn. We reserved one of the ballrooms and had our out of state employees stay at the Hotel. Everything was clean, professional, organized. The employees were all nice, which is rare these days. Mr. Shaw was super helpful with whatever we needed. Thanks again.

Picked up a room here last weekend for my wife and I's anniversary as an easy way to sort of "get away" during a pandemic. We only did the one night and grabbed one of the Junior suites they had available. I really liked the room, there was a little fireplace in there that was great for a romantic evening and there is plenty in the area for meal options, though we considered eating in the hotel restaurant with how good their food looked. Bathroom was very large with a tub that looked like it needed another once over from the staff as far as cleaning goes. My wife was a little put off by how haphazard the counter in the bathroom looked but a quick wipe down took care of it. There is a microwave and a little mini fridge in the room as well, with the fridge having just enough space to hold a few drinks for the evening and the microwave big enough to reheat leftovers. The only real disappointment we had with the place was the bed. It wasn't particularly comfortable and it was a bit on the rickety side. Every little movement in the night had me wondering "is this it? is this when this thing collapses?" Which might be minor for some, but for a couple on their anniversary it's a tad more relevant of a concern. Luckily, the couch in the room had a fold out bed and we were able to use that near the fire, which ended up being pretty nice. But there's no reason why a fold out bed should be the more comfortable option. I've seen other reviews making mention of the beds as well so this seems like something they might want to look at. But overall, we had a great stay. Staff was nice, service was prompt, place was mostly clean with just the above mentioned nitpicks, and we had a much needed chill evening.

Fantastic location with easy walking to great restaurants and other stuff. Friendly staff! Windows were not quiet and could easily hear cars and kids outside. Also, and this is weird for me, but pretty sure my room was haunted. Otherwise 4 stars.