Hy-Vee Pharmacy

You're better off somewhere else. Thank you to Ryan the store director for doing his best to help me out, but the pharmacy staff was perfectly content to let me go multiple days without my medication. For context, they didn't have two of my three medications and told me to come back after noon the next day when the shipment came in. They never called to notify me whether the order was ready or not and by the time I called a little after one they had closed early without telling anyone (me or anyone else at Hy-Vee). I tried getting my Dr. to send a new prescription to a different pharmacy, but once it was sent to Hy-Vee they had to be the ones to process it any further or else insurance wouldn't cover it. All this to say it's hard to believe Hy-Vee takes their customer's health seriously when they could have offered to send the prescriptions to another pharmacy when they knew they wouldn't be able to fulfill it for more than two days.nnUpdate: When I met with Ryan, he took down my information and told me they would call as soon as my meds were ready in the morning. I never received a phone call. I was able to drive up there when my kids went down for a nap and was told by Claire that Ryan didn't leave her my information and no one else in the store knew it. I personally watched Ryan write down my info and read it back to me. I don't know what's going on up there, but the point stands, you're better off somewhere else.

Very slow! Not sure if it is just the old lady or it is the way they run and operate. We will never go back. Waited one hour and she told us they don’t have it. Unbelievable!

Good Quality - Waaay overpriced!!

I switched from Walgreens to this Hy-Vee Pharmacy a few years ago and am happy I did. The staff here is excellent - very compassionate and most are eager to help. There are times when I have to go to Walgreens because this pharmacy doesn't have the expansive hours; however, when I have a choice, it's not a hard choice. Depending on insurance, you can receive 5 cents on your fuel saver card for each prescription filled. It can add up quick.nIt would be great if they were open a little later, especially on Saturdays. I appreciate the attentive and the knowledgeable staff. If you aren't restricted to when you need to pick up your medications, I highly recommend giving Hy-Vee on the east side a try.

Some great deals, especially when using fuel saver program. Service is good but nothing spectacular.