TownePlace Suites by Marriott Farmington

This is my 3rd stay at this hotel in the last month. All three visits have been excellent! Staff is always friendly. They speak to you before you speak. The rooms are always clean. The daily clean up service is beyond what other places do on check out. Downside. The pool is closed for repairs. The breakfast selection is limited due to covid. Not there fault. They have gas grills on site for the guests to use and offer use of utensils and other items if you need it. Hard to find hotels like this anymore. Keep up the great work!

I was not going to write a review but this was the last straw. My husband and I stayed here last month to attend a funeral. When we received our room, I naturally started to put our things in the proper areas; bathroom, closet ect. The last guests testosterone cream was still in the bathroom. After that I started to wipe everything down as I was discussed. The surfaces were not wiped down properly and the bath tub was not cleaned. The shampoo, conditioner and lotion were already used and more than half gone. Now a month later we receive a charge from the hotel. Towneplace Suit is how it reads on our statement. We had no idea were this charge had come from being that the stay was a little over a month prior. We cancelled our cards and froze our account until we could get past Veterans day and speak to the bank. All while calling our local TownePlace Suits. Finally I called my husband and asked him if it could be from the last stay. He called and they told him that the charges were put in wrong and that they were just corrected. The manger called us back later after requesting a call back, and told us well those were your charges that you received for staying one night and sorry. She sounded irritated. So, I reiterated the reason for my frustration, and how this was a huge inconvenience ending in our having to reorder new bank cards and what not. It was an o well, sorry from her. All could have been avoided if not just for some professionalism on their part. A simple phone call. This is the first and last time we will stay here.

I always enjoy my stay. Its within walking distance to two very good restraunts, a grocery store and a shopping mall. I'd give five stars, but at my last visit a water line broke with water raining down on the breakfast area. The chaos and confusion with the staff and management was understandable. I didnt appreciate the rudeness, but then again I didn't get any coffee that morning so I wasn't in the best mood either.

Very clean rooms, friendly staff, and agreat breakfast even in the middle of COVID. Would come again.

Was here for a week and it was a ice comfortable place to stay. They had a good breakfast. The staff was friendly and helpful and it's right in the mix of everything to do in Farmington.