TNT Exteriors LLC

Hired them to do our seamless gutters despite being warned by someone else that they never show. The work was decent, but the warning was one we should have listened to... Getting them to actually show was quite the hassle! Took over a month to get a quote. Finally my husband went down to the office while we were in Show Low one day & they typed one up for him on the spot. Then we were told that we would be contacted in a few days about being put on the schedule. Three weeks later when my husband called to ask why we hadn't heard from them, they very rudely told us we were on their schedule for the following week. The following week they did not show up when they told us they would. My husband called them & they said they would come the next day because they were finishing up a different job. Nice of them to let us know since we sat around waiting for them for half the day. The next day, they sent an email telling us that they didn't have the supplies they ordered for our job & we would have to wait another week for the metal to come in. Can't take accountability & have the guts to even call & tell us this?! Have to send an email?!? 😡 After my husband responded that they better show up the following week or not show at all, they finally did show up. But of course, more issues.. They loaded the wrong color of downspouts & the shop is an hour away. After being met with the response that either the job got finished correctly by them that day or the job & $$$ would be going to another company to finish it, they decided it was probably in the best interest to make the 2 hour round trip to go back & get the correct supplies.

TNT put a metal roof on my home. It looks good but there was a soil stack repair that wasn't done. I called several times and was told each time my call would be returned and it never was. I called Trevor (an owner I believe) and his voice mail said pleases text and a call will be returned. I texted but never got a call. After a couple of weeks, I got the parts and fixed it myself. I would avoid this company.

Broke a spring on my garage door on a Friday this company had lowest big was out on Monday on time and completed work

Not happy with their response time and follow through. Having my son finish some of the work. We did keep part of the payment we owed them to complete the work. Will not use them again. I told Trevor he should come out and look at what I was unhappy with on this work. He chose not to.

I saw indications of what appeared to be a roof leak on my back patio’s tongue and groove boards, so I called TNT to come out and look at the issue. Trevor came out this morning and I showed him what I thought was damage from a leak and he said what I was seeing was some putty that was used during the installation of the tongue and groove that was discoloring. He said he still wanted to check the roof out and did so. He said he could not see anything that needed attention and said for me to call him in a couple of years to check it again. I was very impressed with his professional opinion and respected his integrity to not find an issue that was not there. I would highly recommend them for a roofing issue. I also found out they were my installers of my garage doors and openers and in 3 years I have not had any issues with them. Jim