Trek Bicycle Newark

Awesome experience! The sales staff was knowledgeable and very helpful. I can’t seem to remember the gentleman’s name that helped me out but he was very friendly. Took my Dual Sport 3 out for a ride the same day! Love the quality of the bike! I’d definitely recommend this location to help you with any of your needs!

Staff was very helpful and where great to work with. They located the very hard part needed for my bike and repaired it very quickly. I also appreciated the text message when the bike was ready. I would definitely recommend Trek Bicycle Newark! Mark

The staff I interacted with were all very nice and helpful. They took the time to look at my son's scooter to see if they would be able to change the flat tire. They were able to and had it finished the same day I brought it in. They even adjusted the valve stem on the other tire so that a pump extender would be able to be screwed on to it so I could pump that tire. I would definitely recommend Trex Bicycle of Newark for repairs and I will certainly return there if I need repairs on our bicycles or the scooter and if we need to make bicycle or accessory purchases.

Superb service with friendly staffs!nI can't be happy anymore because I bought the perfect e-bike for my wife!nnI called several places near my area including Trek bike store in Rockville MD and everyone told me that I'll have to wait until Jan, 21 for the models I'm looking.nnThis place had one last in stock so I asked a gentleman named John to keep it for me(since I'm living from 2hrs driving distance) and I even told him I'd pay some deposit over the phone.nnHe said I don't have to pay any deposit, he would save the bike for me so just swing by and pay in full at the store.nnThat was Thursday afternoon and I told him I'll be there on Saturday but changed my mind so visited yesterday.nnUnfortunately, I couldn't meet John due to his day-off but he really kept the bike with my name on it!! What an amazing service!!nnThe person Bruno who helped me to purchase the bike is also very friendly as well!nnI left some tips to John before I came out! Wish he could have free lunch today :DnnThank all of you guys!! You guys are so awesome and just made my wife super happy!!!

The level of professionalism and true level of care for customers is unmatched at Trek Newark.nnDann, head of service, will go above and beyond to make sure each and every customer is fully taken care of and as a result, completely satisfied.nnThe customer never feels that he/she was oversold on anything.nnThank you for everything you do!