Bike Line

This store and the one in Middletown are both great. Honest, hard working bike enthusiasts that will always do their best to take care of you. I’ve never bought a bike, just bought parts and gotten service done but it’s been great every single time. Great guys if you need anything done with your bike!

Dover Bike Line has great customer service. Techs thoroughly explained the service details and what they found during the process of the tune up. As long as I still live in the area I plan on returning each year for my tune up and if any other problems arise with my bikes.

Just moved to Dover in October and first time living in DE after serving overseas. During COVID, had some urgent repairs to the crankshaft that holds the pedals and wasn't going to figure this one out on my own. Bike line was open much to my surprise, only for repairs but that was exactly what I needed. I was given a huge scale of how much new parts were going to cost as well as some interesting and very helpful advise! My bike is back and I know I'll be going back for all services and look forward to regular business coming back for equipment sales! Great customer service as well!

Customer service was excellent, product was as described. Prompt and courteous staff and service. Only thing I would add is for your teams to at least follow-up with your customers within 2-3 days after delivery or pick up.

Two nice guys running a successful business. Accommodating and helpful. Walked in off the street, and they fixed my bike with a quick twist of a small tool for no charge. This is the kind of business ethic that's missing so dearly these days.