Home United States Washington D.C Rollin Cycles Bicycle Shop

Rollin Cycles Bicycle Shop

1314 14th St NW Suite A, Washington, DC 20005, USA

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Detailed Information

Place Types Bicycle store
Address 1314 14th St NW Suite A, Washington, DC 20005, USA
Coordinate 38.90782,-77.032301
Website http://rollincyclesdc.com/
Rating 4.1
Compound Code WX59+43 Washington, DC, USA

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Reviews

Q B (11/01/2020)

I recently took my nephews bike in for a tune up. They said the bike would be ready by Friday 10/30. When he called on Friday they could not find his bike. He asked how much the tune up would be over the phone and they said it would be $105.00. Fast forward to Sunday. They claimed to have replaced the chain and rear cassette and the price had jumped up to $175.00. I looked over the bike and found rust on the chain and rear cassette. Clearly, they had not been replaced at all. Also, the chain was covered in thick black grease. Usually a tune up includes chain cleaning and new grease which should not be black. I took the bike back to them and luckily I was able to get the manager to admit that they had not worked on the bike at all, even though it had been in their shop for 8 days! The bike mechanic (who was wearing a tie and vest that were very clean) then tried to argue with me and lie and say that the work had been done! I used to take my bikes to this shop all the time when they operated under the old management and the work was always done correctly. I hope they get their business together soon and realize that having new management is not an excuse for lying and attempting to rob costumers. It’s safe to say I will never recommend this place to anyone else. On a positive note I was able to get a full refund for my nephew.

Angela Gazzillo (10/22/2020)

I literally never write reviews but these guys were awesome!! I just picked up cycling as a new quarantine hobby and the entire staff was so friendly and helpful. They answered all my questions, helped me pick out exactly what I needed for my bike, and even installed everything for me and taught me how to use it correctly. Will definitely be going back for all future bike needs!!

Will Shealy (10/27/2020)

I have been riding bikes since I was on a bike racing team in college. Usually I do all of my own work, but I took my bike in to get a complete tune up last week. Service was incredible and they did an immaculate job with every detail in regards to my bike. The front staff were very friendly and helpful, and the cost of service was 60% that of other competitors.nnI used to only use Contes, but this establishment outshines them in terms of cost and service. I will be coming back regularly.

Nicolas Prendes (11/01/2020)

I went for a bike service expecting something not as good as Conte (where I go usually). But honestly, the prices, staff and service was 10x better. They fixed me an almond milk latte while waited and did some free work as well on top of the tube up (installs). Love these guys. definitely give them a look.n-Nico

Sean OBrien (11/24/2020)

Great bike shop. They repaired a flat and I opted for a tune up, they did a great job! My bike rides better than when I first bought it! Highly recommend.

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