Map
Detailed Information
- Place Types Bicycle store
- Address 10300 N Rodney Parham Rd, Little Rock, AR 72227, USA
- Coordinate 34.7675411,-92.3881117
- Website https://www.trekbikes.com/us/en_US/retail/little_rock/
- Rating 4.9
- Compound Code QJ96+2Q Little Rock, AR, USA
Photos
Reviews
I have now purchased 2 bikes from this shop. Both experiences have been great. This past weekend I worked with Kelly Eager, the store manager to get a new mountain bike. He was awesome. He took the time to answer all my questions, and I promise you I had many. Kelly was incredibly knowledgeable about the bike I was looking at, but was at no point pushy. As the store manager he was being pulled it many directions as he worked with me, but I never felt like I was not important. What was amazing to me was how many folks came in the shop that he knew by name. That level of service is rare these days. Kelly was genuinely interested in my riding as well as my cultivating riding with my son. Shopping at the Trek shop was a wonderful experience. Also, my boy loves his new water bottle holder. Thanks for such a great buying experience.
From the moment I walked in, it was different than the other bike stores in the area. The customer service was out of this world. I actually found a bike that I loved in another store but their customer service didn’t hold a candle to Trek so I turned around and went back to Trek and purchased my bike and Kelly hooked me up with everything I needed. I knew if I ever needed any help that Kelly would make me feel comfortable and he would take care of me. Customer service is huge and they went over and above for me!! He let me test ride the bike and even gave my friend one to ride with me and she wasn’t even buying a bike but he didn’t want me to have to test ride it by myself... how awesome is that?? None of the other stores even offered to let me test ride the bikes I looked at. Go to Trek, you won’t regret it!!
The technician did an excellent job with repairs. 100 percent good.
Great service. Very friendly and helpful when purchasing a new bicycle and quick turn around to get the bike setup just like I wanted it.
Fantastic new Trek store in Little Rock with great bikes, cool gear, and wonderful staff!!!
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