BMO Bank of Montreal

Best BMO service I have ever received! I called them for help with a banking issue on a Saturday and it was resolved immediately! This is not my 'home branch', but they were able to attend to the banking problem right away. Jesse was super helpful, professional and quick to resolve my banking issue. Great service and staff !

Called branch to require mortgage as I am with this bank and branch since early 2015. I spoke with Branch Manager on Friday and he told me his advisor will call me to discuss but since today I haven't get call yet. Also left voice message to Branch manager no response. I called branch no response. Looks like they don't care their customers. Very bad customers service !

I had a personal banking issue that a previous branch couldn't help me with, so I went to this location, which is not my “home branch” and Thiago de Freitas helped me and my family a lot! He was super nice and knew what he was doing. He made me and my parents feel comfortable. This customer service agent was overwhelming friendly right from the start! He helped me with every question and even looked online to fix all issues for me. Thank you again for the positive experience!

Great service Avoid peak busy times and you be in and out in no time My favorite location so far

it is really frustrating to try and be able to get a hold of someone on the phone, tried 5 times in one day and it went to a voicemail every time with no call back