BMO Bank of Montreal

I don't know if BMO is big bank so they don't care. Providing wrong information, the people in call center and the people in the branch all saying different stuff. Anyway, avoid this place at your best.

Firstly they never have enough tellers and secondly the tellers they have, have no customer skills. The lady behind the desk tells me at 3:45 on a Monday afternoon that, they are closing in 10 minutes, she is by herself and I need basically hurry up.She mentioned if I deposit my Cheque in the ATM machine, it will be cleared Faster. Went to the ATM machines and both machines were down. Terrible branch, never going back in there.

The Teller whom helped me was very friendly and warm. She listened as I explained what I need to get done, and also assured me what she would do. Customer service was there and ease of business too.

Staff were very friendly and nice but once again I find another BMO with a line of clients and only 2 tellers. What’s with BMO and the lack of open tellers? I have never just walk in and got service within 3 mins. I always have to wait between 10-15 mins. Which is long when you are bored of standing and waiting.

Impossible to get a hold of this branch by phone.