Map
Detailed Information
- Place Types Atm
- Address Place de la Capitale, 150 Boulevard René-Lévesque E, Québec, QC G1R 2B2, Canada
- Coordinate 46.8064636,-71.2241106
- Website https://localisateur.bnc.ca/succursale/banque-nationale/150-ren
- Rating 2.5
- Compound Code RQ4G+H9 Quebec City, QC, Canada
Openning hours
- Monday 10:00 AM – 3:00 PM
- Tuesday 10:00 AM – 3:00 PM
- Wednesday 10:00 AM – 3:00 PM
- Thursday 10:00 AM – 6:00 PM
- Friday 10:00 AM – 4:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Actually, no way to speak with someone at my bank so I leave a message, then I call at telnat, between 18 and 27 minutes of waiting. Yesterday I call to have my balance on my checking account, it gives me my balance everything is ok, I arrive this morning to pay an invoice, my checking account is uncovered, I do not understand, the cashier was nice.
I was a member of this bank, but I left. Pitiful service, I changed 3 times of advisors for the same loan application, every time I had to start from 0 to explain everything. Advisors who do not have a lot of expertise (I even had to help a consultant to estimate my monthly payments). After several mishaps, I left this bank for another bank whose service is impeccable. Finally, although I'm no longer a member of this bank, I went this morning because it is in the same building as my job. I wanted to change US money. After more than 15 minutes of waiting (a lady really not fast to answer several people who were lined up, I was the only one to stay, the other customers having left since it was too long), the lady in question replies that you can not change my money since I am not a member of the bank. I can understand, but knowing that I made people wait 15 minutes, as a worker in the audience, I would have made an exception for a really simple request. I went to another bank that is not mine and we changed my money without problems, and I did not even wait. In short, the service of this branch is awful, and many people in my job have the same thought as me.
BNC. The counters were not aware of the newcomer offer. It took a long time ... We had to make an appointment with an advisor to get our credit cards. Very welcome however.
No reminder if we leave messages. Several times we were promised reminders, that we were looked after, etc. But two months later and several calls without return, we are very disappointed.
Super service, always quick and attentive
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