TD Canada Trust Branch and ATM

Horrible customer service. Found a lost card and called TD to see if they could contact their customer and let them know it was found - TD refused to contact them. I do this often and most banks are happy to help. It’s the holiday season and no one needs a canceled card hassle. Would never bank with TD personally after this lack of respect for customers and the rude tone the lady had

Love this place ! Staff are always friendly. Very helpful! It's covid, don't mind waiting outside when capacity is full.

I was with TD bank for 12 years and switched to BMO across the street after dealing with a teller at this location. It was that bad.

Wow, after over 15 years of banking with the TD in Grande Prairie, I now know I was truly just a number! They never answer their phones and phone back have many days of pasted (before covid I am talking about) and the folks in the office just don't seem to be able to help you with anything. They have to contact someone else, somewhere else. I will never bank with a eastern bank again!

I've been misdirected by one of their loans people on multiple occasions. In particular when purchasing my house, the person I spoke to with regards to obtaining a mortgage didn't have a clue what the hell they were talking about and nearly cost me the opportunity to buy the house I wanted. For my mortgage I went with a broker who correctly got everything in order, kept me in the loop the whole way and pushed through everything I needed in 3 days to meet my conditions date. The ONLY reason I'm still with TD is because I have a line of credit and VISA with them and I don't want to close them and affect my credit history.