BMO Bank of Montreal

They actually remember my name and treat me with utmost respect even though I don't have kajillions in my accounts. Always a positive experience when I need personal attention.

Grandson went on a spending spree using paypal Well he ended up with a large sum of money in the negative. It was all NSF fees. The bank manager was phenomenal. She erased all the fees and explained that if there is no money in your account DONT SPEND IT. Thank you so much for helping him out

Had nothing but issues with this bank since day 1. My fault for thinking they would do right and fix things. Time to "boycott" bmo

Had a great experience today at this branch.I was struggling getting a hold of my credit card company to report a fraudulent charge and the young gentleman (I apologize I didn't catch your name) helped me reach them and figure out the whole thing despite the lineup behind me. Thank you sir for making my day so much easier!

DO NOT USE THIS BRANCH. I moved out of town and can't come in and talk face to face. They brush you off pretty quick and screen your calls. I had some critical activity happen with my account and the only one that could assist was the branch manager and she won't (says she can't but she's the only one who has the ability to do so and it's part of her job. Yes, I know what your full job entails) and just brushed me off. Then she wouldn't answer my calls. BMO call center tells me I need to speak with the Branch Manager, but she won't speak with me. I am taking my business elsewhere if they don't care about their customers.