CIBC Branch with ATM

Called to cancel a pre-auth debit, was told it was all done, got charged for the payment anyway. Then got told i have to close my account to stop the payments and that they have no way to cancel a pre-auth agreement. The bank cant control who can and cant take money out of the account apparently (TD can...). Was fun to be told it was all my fault and that there isnt any guarantee on a stop payment and that they didnt care that a company that i cancelled the payment agreement with took my rent money.

Worst bank ever. Do your staff do anything or is your bank just for show? I have yet to get any help with banking done, at a bank... What bank doesnt accept cash to put into a bank account and what bank doesnt allow you to pull out money and! What bank doesnt let you order currency for foreign countries with cash??? I even had to pay off the govt for taxes and their answer for everything is no. Stupid tellers. Stupid bank. I have to go to Edmonton cause these guys are absolutely useless.

They are so professional and patient. They guided me through my new account opening, and kept answering my many questions. Big thanks to Ranjan !

This branch has free Wi-Fi via captive portal.