Map
Detailed Information
- Place Types Atm
- Address 1950 Harvey Ave Ste 150, Kelowna, BC V1Y 8J8, Canada
- Coordinate 49.8826006,-119.4519125
- Website https://www.td.com/ca/en/personal-banking/branch-locator/?id=20
- Rating 3.1
- Compound Code VGMX+26 Kelowna, BC, Canada
Openning hours
- Monday 9:00 AM – 6:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 6:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 10:00 AM – 4:00 PM
- Sunday Closed
Photos
Reviews
Fraud, it can happen. My account was breached. I called in, canceled My debit Visa card, and had to go to the branch for a new card. Did all the right things... 11 business days later, I check online for My return of funds and find ANOTHER fraud charge from the same retailer (door dash)!!! How could this be!? Well... the TD fraud department told Me that it was the tellers fault. They never canceled My card, they transfered all the info to a new number. Whoever had My previous info still had access because of the tellers error. Are you kidding Me! The worst part is, when I was getting My new card, the teller asked for help and the floor manager instructed her how to do the transfer. Blind leading the blind. Thank goodness I caught the second fraud!! My money was not safe here, clearly, so I went and closed My account. No one said a thing... not sorry, or we apologize or anything. Guess My meager 50k just wasn't enough for them to care about. Now I am waiting for TWO fraud returns with a new turn around time of 30 days. Yikes. I can't believe the lack of care about My money.
No help! Td's investigation team works inefficiently. My td access card had three fraud transactions and I called them immediately to lock the card on Oct5, and they started investigating. Until now they did not give me a response and I called them thousand times, every teller said different things. And I went to the branch on the last Friday, and I found they put the wrong details in the form as they wrote My Visa Card had frauds. And I submitted two forms together by phone wishing they could come out a result more quick but neither of them was investigated! I felt really disappointed and I do not know when I can get the money back!
Awesome service, great staff and I love checking in on my phone! Text the branch before I leave home to get in the virtual lineup, and then walk right in with no waiting in line. So great!
Great service with current covid conditions!
Tried to call in to speak with someone and you can't reach anybody.
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