BMO Bank of Montreal

Shoutout to a teller named Chris!! I always have a pleasant experience thanks to this super kind and patient teller. I sometimes have to bring my young children to get some things done and he always tries to get a smile from them even when they are being impatient. It is not often you get a feeling that bank tellers actually care much about what they do but Chris really seems genuine and really seems like he enjoys what he does.

WORST EXPERIENCE EVER! Raced from work to make a credit card payment... Walked in, caught glares from a man in second front office. ( Young guy) the minute I walked in. Really strange as I always have such a great experience here. Then the two younger ladies stood there for about two minutes then said be right there... Then Sara whom was my teller asked if I was making a payment on the card by telling me loudly how much I owed on that card??? I thought coming in on a sat to beat the lineup would be wise.. I'm good. The actual "Ladies" who work during the week are ALWAY respectful & show respect. Sara was loud, dismissive and highly disrespectful in regards to being discreet when dealing with customers. I'll stand in line for 20 mins before I would ever wish to go through dealing with Sara who maybe because of her age ( Early 20s) doesn't quite grasp the concept of how to treat customers. I dont wish to ever diminish or disregard the other employees. They've been amazing. Sara could use a workshop on how to treat all customers. Whether thay have small or large debts... Discretion is key... Felt like they were upset that I was coming in on a Saturday at 3:15 but I work four jobs and have maybe 6 hours a week combined between being a single mom as well.... Sorry for the inconvenience Sara. Thanks but no thanks

Everytime I come into the branch I find most of the staff to be quite miserable. I never get a smile from any of the team. Often they are quite curt too. Today was one of the worst ever. Not recommended at all. I only bank here because I have no other choice.

Small bank. Friendly service. This bank has been at this location for some time. ATM'S located here. Right beside Bosely.'s pet store, can't miss it, directly off Lakeshore Rd. Plenty of parking. Handicapped parking in parking lot also.

Very unorganized and bad communication trying to open up an account. Had to return to the branch 4 times because they kept requesting more and more documents that they missed the first 3 times.