BMO Bank of Montreal

My wife Julia and I went there yesterday Wednesday, September 23,2020 at 3:00 pm to rescheduled appointment (we would like to know how much money can we get for mortgage). My wife Julia is BMO customer for 22 years. East indian Ange -customer service representative wanted us to sign some paper (we did not understand what does she want , we ask, she couldn't explain to us) .Then she gave us only last page to sing and she kept 3 pages for herself we asked 3 times for these pages to read them and then sing it, she sad no, then my wife Julia was disappointed and raised her voice, suddenly no "well trained manager came he started to screaming at my wife Julia to sing the paper, again he hold these 3 pages for himself no explanations, he didn't even know what was going on. My wife Julia and I we were very disappointed and shocked how they treat us Never, ever came back to these branch this was our first and last time. If I can give them( -10 ) I will. These employees are rude and arrogant including the manager!!!!!!! Peter& Julia

I think this is a good branch to go to. I opened a bank account easily, staff is always friendly.

Poorly trained manager, refused to honor the promises made to me by BMO. First and last time I will ever visit this branch. After five minutes here, I was making appointments with other banks to discuss moving my personal, business, and investment accounts away from BMO..... just brutal

Went in there today to open an account , bank was empty and all offices were filled with the employees doing nothing looking at facebook or watching youtube, was then told there was nobody available that could help open an account. Will take my inheritance deposit somewhere else. Went to RBC and they were happy to take my money.

I love BMO have been with them for a while now. I am new to this location, however the staff are so friendly and helpful