TD Canada Trust Branch and ATM

The first time in my life couldn't deposit a certified bank draft cheque. Tried to deposit customer's cheque that he gave me for building material purchasing. I decide to use the nearest TD in Cloverdale. The teller had to get a manager's permission to deposit $5K cheque. So, they told me that part of the amount is going to be on hold for a couple of days. I thought that I couldn't hear her well because of her mask. So I ask, "are you guys putting bank draft cheque on hold", she says "yes". So I grabbed that cheque and deposited it in another TD location with no problem.

Brian is the best man to ask questions. Everything he told me was making perfect sense. I highly recommend to book appointments with him.

Yesterday I visit this branch to open my Business account and it was so quick...I was attended by Mr. Raza sayani and he deals with me very professionally, politely, and assists me very well. I will recommend everyone to visit this branch. I have a lovely experience.

I have been dealing with this branch from last 8 years. Never had any problems before. Went to deposit cheques today and one of their employee said that the are going to put a large amount of cheque on hold because it was above $5000. I told them that I have been working this trucking company for 14 months. It never happened it before. It made me very disappointed. Now I will never ever go this branch.

Line up system is poorly managed.