BMO Bank of Montreal

I don’t like to write bad reviews but I have to share my experience on this one. I would love to give 0 stars here but it won’t allow me to. I had the absolute Worst experience dealing with Harrinder Panasar. Congratulations if he returns YOUR emails because he didn’t reply to mine. After the experience I had, I’m cancelling all my products including my credit card. Horrible branch experience. Im treated better at McDonald’s. Don’t go to this Branch.

I usually don't give bad reviews to businesses and this is my first time because of the horrible experience. Not only staff was not helpful when solving our issues, but also we got zero response from the branch manager when we called, left voicemail and contacted call centre asking her to call us.

Used to be my neighborhood branch. Used to have pleasant experience with all beautiful people that used to work here and all left since the new branch manager moved here 3 years ago. Worst experience and lack of knowledge you can ever find in banking sector here. Turn over of staff here is for a reason. BMO should really take action and apparently this is not the first review about the same subject.

Worst customer service and branch manager rude, absent and uncaring. Branch is advertising heavily for realtors' listings with big display on table. Is it a bank or selling real estate?

I had trouble with my BMO online banking app, and was fortunate to be assisted in correcting the problem. The ladies name was Raman and she truly is an ambassador of customer service. Additionally Raman really knows her stuff and is personable and friendly.