Envision Financial

I met Mr. Narendra for financial guidance, he was very supportive, humble and full of knowledge. It was very productive meeting with him.

Time to open up..its very hard to do business with you when most of your branches are closed !!!!!

What an amazing branch and group of people. If you are looking for a bank, look this direction! They have been so wonderful and helpful when we first opened our accounts to right through. Their rates are great and they are always willing to go the extra mile to help their customers. I am getting ready for retirement, not only did Harmeet make arrangements to assist me, she also made an appointment with the financial guru Jim!! He sat with me and gave me so much information on my investments and helped me pull it all together and now I can see my money at work through their assistance. They also set up an appointment with my husband and now he has seen them and got a little plan on the way for his retirement too. They even put on educational classes where they treat you very well and allow you to hear as a group of like minded people more information to help you reach your goals. For two people who met in our forties after going through a bad separation and divorce where they were left with nothing, it has been a great experience to have the support of your financial institution to realize that you can meet your dreams. Way to go and thank you Fleetwood branch and Envision Financial!

I went in today to meet with Rosie Prasad to talk about my line of credit and it has been the worse experience ever. I usually deal with the branches in the Langley area and I instantly regret booking my appointment at this branch. Rosie had nothing but judgement towards my financial status, scoffed at my face when I told her that I did not bring any of requirements needed at that appointment as per the advice of their customer service line. Most of the time was her typing away on her computer pulling up my information without saying a word of what she was doing to my account, made me take a stupid survey and stated that the survey can help "figure out a better way to manage my finance" and in the end of that survey, was just to talk about their "referral perks to earn a $100" and asked for 5 names max. I figured out this was her way to give me the funds? It's the most idiotic transaction and waste of a time in my day. There was no solution to this appointment. In the end she told me that the she wouldn't be dealing with what I needed for the next 2 weeks, basically telling me to my face that this wasn't a priority. Which in the first place, I never asked if it was. Even if this was the case, I don't think you should ever tell your clients such things to make them feel disregarded! I've decided that I will be closing my account and will choose one of the more mainstream banks such as TD or RBC. Get a bank that won't make you feel this type of judgement. Because at the end of the day, we at least deserve that much respect.

The staff were very friendly, they went out of their way to ensure I was able to get everything I needed and wanted at the first time of asking. Great people and service! Highly recommended.