Map
Detailed Information
- Place Types Atm
- Address 100 St Andrew St E, Fergus, ON N1M 1P8, Canada
- Coordinate 43.7060231,-80.377419
- Website https://maps.rbcroyalbank.com/locator/searchResults.php?t=1542
- Rating 2.9
- Compound Code PJ4F+C2 Fergus, ON, Canada
Openning hours
- Monday 9:30 AM – 5:00 PM
- Tuesday 9:30 AM – 5:00 PM
- Wednesday 9:30 AM – 5:00 PM
- Thursday 9:30 AM – 5:00 PM
- Friday 9:30 AM – 5:00 PM
- Saturday 9:00 AM – 3:00 PM
- Sunday Closed
Photos
Reviews
No follow up even after leaving messages with a mortgage advisor. When we called customer service they told us our request was already approved and that we would have to wait to hear back from our advisor at our branch.
Add on: We changed our advisor at this branch and received much better service and follow up.
Knowlegable and customer friendly staff located in downtown Fergus. Great support in this challenging times to know your financial institution has your back!
The Branch Manager, Brian has been fantastic in fixing an issue we have. This branch has been extremely helpful with all of our needs!! Would recommend to anyone
Love the Branch and Staff however hate the new automated telephone answering agent!!
Tried to make an appointment to meet with my personal banker this morning and can no longer reach the small town Fergus Branch without suffering through unwanted bank advertising, account number entries and once finally connecting with a human answering all the question again.
Finally hung up and visited the branch and made the appointment in person!
New system sucks!!!!
Be prepared to stay on the line and listen to a million sales pitch about going paperless, and login in to do your banking electronically - they lost all the personal touch and customer service, now you have to listen to bad music and unsolicited sales pitch. horrible.
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