Map
Detailed Information
- Place Types Atm
- Address 6500 Route Transcanadienne, Pointe-Claire, QC H9R 0A5, Canada
- Coordinate 45.4636455,-73.8233275
- Website https://branches.bmo.com/qc/pointe-claire/b2129/
- Rating 3.2
- Compound Code F57G+FM Pointe-Claire, QC, Canada
Openning hours
- Monday 10:00 AM – 5:00 PM
- Tuesday 10:00 AM – 5:00 PM
- Wednesday 10:00 AM – 5:00 PM
- Thursday 10:00 AM – 7:00 PM
- Friday 10:00 AM – 5:00 PM
- Saturday 10:00 AM – 4:00 PM
- Sunday Closed
Photos
Reviews
first time with BMO, not very happy and disappointed for this branch. I applied my mortgage from BMO that the mortgage specialist in downtown is good organized and communication. however, when I signed all papers, open account, deposit, apply credit cards in this branch. I got a lot troubles. They locked my money draft for one week and even more after deposit while told me should be available in 3 days. They did not verify anything when deposit. but gave me a very hard time to pay my down-payment after 9 days; also the fee for wire transfer is much higher than the other banks; and also we applied cashback master card no annual fee but received different type credit card with annual fee. I realized that after actived it. I left message for one who is my bank account manager and no response. I have to call credit card to close account. They are not organized, less professional. bad experience with this branch compare with other banks.
Regarding mortgages, very slow answer, no sense in their answers, very slow actions. Can't tolerate these behaviors specialty from ancient employees, over 20 years in place, and recommended by the VP.
BMO client for over 5 years, this has always been my go to branch. Went in yesterday to get a money order to pay off a car loan, was served by Tao who was very helpful and kind and was able to answer all my questions.
Always good service here. Clean office, and they are following all social distancing/covid-19 regulations as of 07/24/2020.
*This review is for the 6500 Transcanadian branch at Place de la Triade, not the Fairview branch.
(My only advice to you would be that your google photos show the correct building for your branch, however the photos also show a business card and interior office photos of the Fairview branch with the wrong address which makes it a bit hard to pin down the correct location to leave a good review. You may want to look into adjusting that to reflect your actual business location. I also noticed most of the bad reviews on your google listing reflect the Fairview mall branch, and not the 6500 Transcanadian Place de la Triade branch)
Thank you!
Merci!
Had an appointment at 3pm at this branch
left work early to make this appointment at the bank, I was at the bank at 2:55pm
One of the staff asked me to wait since the officer was busy with other clients
I gladly waited for few minutes which turned into almost an hour.
After 50 minutes of still waiting there and no response from the agent who by now had finished with her clients and was on some personal call while I waited for my turn
This absolutely pathetic and very unprofessional of the people at this place
I have been a BMO customer for over ten years but this makes me think twice about their attitude towards their clients
Never going to this branch again, would have given no star if that was the option here
Rediculous people.
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