BMO Bank of Montreal

They have been wonderful and supportive to our family through all all financial needs, even when what was our regular bank wouldn't. They told us what we needed to do even though we only had a small account and in the end we switched over. They are definitely a community minded branch and staff

I have never been so disappointed in a Bank .. The one teller is clueless .. They need to get there act together.. Not impressed

Unfortunately, most of the reviews on here are correct. The tellers are nice enough, but there are usually only 1 or 2 open, even if there are long lines, and they are slow, even for simple tasks. There are a lot of seniors who seem to like this location, and they LOVE to chit-chat. While you are in the line up, someone will come by trying to steer you to an ATM or ask if you use their mobile app. Fine, but when i'm in line for a reason, I need teller. Not sure why one of the more senior people can't just open up a teller window for a bit, help unclog the lineup, then close it down. THAT is customer service and being on the ball, and it's not hard. If this branch wasn't so convenient to where I live, I would say away. And yes, although banks make money pushing their products, when I've said "no" the last several times it should be on my file, and the teller should stop asking, or at least ask me less frequently. I've given them that feedback directly too. Next time, I call a manager/supervisor over. NOT complaining about the teller, they're just doing their job, but the way the bank is managed in terms of open windows vs lineups, etc, could be improved. 2/5.

aggressively rude, unable/unwilling to answer questions.

Clean, nice, quiet floor without central air most of time (you will feel no fresh air). Always long waiting time with limited counters available. Employees' attitude is just ok, sometimes you may feel too push for selling their products. Serve speed is pretty slow. Free parking lot available in the front. Business hours is limited and short compares to other locations. No drive through option.