TD Canada Trust Branch and ATM

One of the worst customer service I have seen in Calgary. They argue with customers. Customers can wait for the hours to get in but they can't wait for customer if any delay for any documents to show them even not 2 mins they start argue. And tell to move aside and call another customer. SPECIFICALLY THE OLD MAN ON THE TALLER.

They don't worry about the customers at all. If you asked for an urgent issue, be sure that it will be proceeded with weeks of delay. You need to push them via main TD Customer Service to get a response. Looks like they do everything to minimize the number of customers in the branch.

They are "too busy" to work with customers. I visited the branch to open an a simple account. No one in the line and 4 agents on the counter. A senior agent said me that I had to book an appointment to open an account. OK , but I asked 'Is it possible to have the appointment now because no one in the line?', he said 'We all are TOO BUSY now' ... OK, guys, I am too busy to have deal with you again.

Very unprofessional and bad customer service.They didn't deposit our cheque because it was payable to 2 people and we didn't have a joint account. I called 2 other Td banks both said they would do it so went to east hill td and they deposited our cheque with no problem. I would think twice now before going there.

Great staff