Shell

THE WORST CUSTOMER SERVICE!!!!!!!!!! Purchased a new truck drove it for a day. It was dusty so decided to give it a wash while we were out getting groceries. Automatic car wash at this location was convenient. Purchased full car wash without has purchase. Went through wash. Noticed in wash that the soap did not rinse off as the rinse cycle was very light and short. We could see suds left on windshield and mirrors. Got out after leaving car wash to look at vehicle. Truck was a mess See Pics. Went in to get money back and attendant at till stated the dirt must have been stuck on truck and came out to look. I asked her how that was possible as it was just purchased the day before. Her body language and face as well as her tone were all out telling me I was wrong and or lying when I was trying to say her car wash did not clean my vehicle. See pics again. LoL . Money was received back for cost of wash but when I asked her as a customer why she felt it was ok to state I was wrong she stated- It's ok. You can go. Thank you!! AND DISMISSED ME. GREAT CUSTOMER SERVICE. I WILL NEVER BE BACK - Hopefully others will consider twice before spending money here.

Very nice place. good staff and they always have mountain dew

I went to wash my car to this place about 6:30 pm(06/09)and gets so annoyed by the employee who was working there. I told him there is something wrong with the drying time and instead of solving this problem he was telling me to buy one more car wash. Poor customer service ever I got at gas station. I mentioned time in this review to help owner to make this place better.

I would have put ZERO STARS, there new window shopping only. Is absolutely saying that every one is a criminal, I will never shop there again.

I went to the Shell at around 11:45pm, the open 24 hours sign was lit up and there were 2 men working inside. One was mopping. The door was locked and I was directed to a little "talk door" by the register. I asked first to use the washroom, and was told they "arent allowed to unlock the door and let anyone In at night"....so we left obviously and took our business elsewhere.