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Detailed Information
Openning hours
  • Monday 6:00 AM – 9:00 PM
  • Tuesday 6:00 AM – 9:00 PM
  • Wednesday 6:00 AM – 9:00 PM
  • Thursday 6:00 AM – 9:00 PM
  • Friday 6:00 AM – 9:00 PM
  • Saturday 6:00 AM – 7:00 PM
  • Sunday 6:00 AM – 7:00 PM
Photos
Mapache Rent a Car
Mapache Rent a Car
Mapache Rent a Car
Mapache Rent a Car
Mapache Rent a Car
Mapache Rent a Car
Mapache Rent a Car
Mapache Rent a Car
Mapache Rent a Car
Mapache Rent a Car
Reviews
Quinten Harvey (12/21/2018)
Honest & Reliable. Mapache is my top choice for rental cars in Costa Rica. Before I found Mapache I used the other American franchises and paid much more, but more importantly the other car rental companies gave me a low quote and concealed the insurance costs. My experience with Mapache has been that my bill always reflects what I was quoted because they are willing to be up front and honest about the rental car insurance regulations unique to Costa Rica.
Al MacDonald (10/09/2014)
SCAM!!!! Another car hit our car in a parking lot. No one was in our car at the time. The other driver admitted fault and the cops came to make a report for us and the rental car companies. Everything seemed fine. When we returned the car and again, everything seemed fine. We got home and saw a $700 charge on our credit card. They said they had to fix the car with our money while they claim got processed in court. I kept on them and 6 months late they final had gone through court. The court had found that no one was at fault meaning I had to still pay the $700. This company is known for this scam. I got off easy. Beware.
Jonathan Gutierrez (05/15/2016)
Get ready for an ass raping with no Vaseline, folks. They offer you multiple levels of car insurance coverage when you rent your car. What they don't tell you is that if you opt for the minimum state required coverage, you have to pay a $5,000 security deposit that has to clear on one card, it cannot be split in to multiple cards. So, a $10/day car rental turns in to a $70/day car rental after they force the full coverage option on you and on top of that, you still have to pay a $1000 security deposit. Although the ticket agent was courteous while butt raping me, the company policies left me never wanting to see a Mapache again.
Maxine Ayers (03/08/2019)
Rented a car in Costa Rico for 2 weeks. When returning car had a flat tire, as a result of a rock inbedded in tire. Called Mapache and where told by Hillary, an English speaking agent that since gas station attendant told us it was safe to drive the short distance to Mapache, it was ok to drive. We also told them we would be late returning car, because of tire problem. Informed Mapache when we arrived at our hotel, and were having the tire changed. An agent Manuel arrived, did not acknowledge us, or introduce himself. Was totally unprofessional, and rude, no customer service skills. Would not listen to us. Was it because we were 4 women? Did he think we were not educated in things car related and could be easily taken advantage of? Would never recommend this company to anyone for car rental?
Kathy Motley (03/08/2019)
I gave a one star rating because I couldn’t rate them any lower. I’ve never rated anyone but my service was so bad I couldn’t in good conscience not give a warning to potential customers. From the get go there were warning signs that the $350 USD deposit wasn’t coming back to me and I wasn’t wrong they found a way to take $200 USD. After an English speaking agent gave us a course of action which we followed the assessment (operational) agent determined that action was wrong and withheld the $200 USD.
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