Map
Detailed Information
- Place Types Car rental
- Address Unnamed Road, Provincia de Alajuela, Alajuela, Costa Rica
- Coordinate 10.0065943,-84.2123051
- Website https://mapache.com/
- Rating 4
- Compound Code 2Q4Q+J3 Alajuela Province, Alajuela, Costa Rica
Openning hours
- Monday 6:00 AM – 9:00 PM
- Tuesday 6:00 AM – 9:00 PM
- Wednesday 6:00 AM – 9:00 PM
- Thursday 6:00 AM – 9:00 PM
- Friday 6:00 AM – 9:00 PM
- Saturday 6:00 AM – 7:00 PM
- Sunday 6:00 AM – 7:00 PM
Photos
Reviews
Honest & Reliable. Mapache is my top choice for rental cars in Costa Rica. Before I found Mapache I used the other American franchises and paid much more, but more importantly the other car rental companies gave me a low quote and concealed the insurance costs. My experience with Mapache has been that my bill always reflects what I was quoted because they are willing to be up front and honest about the rental car insurance regulations unique to Costa Rica.
SCAM!!!!
Another car hit our car in a parking lot. No one was in our car at the time. The other driver admitted fault and the cops came to make a report for us and the rental car companies. Everything seemed fine. When we returned the car and again, everything seemed fine. We got home and saw a $700 charge on our credit card. They said they had to fix the car with our money while they claim got processed in court. I kept on them and 6 months late they final had gone through court. The court had found that no one was at fault meaning I had to still pay the $700.
This company is known for this scam. I got off easy.
Beware.
Get ready for an ass raping with no Vaseline, folks. They offer you multiple levels of car insurance coverage when you rent your car. What they don't tell you is that if you opt for the minimum state required coverage, you have to pay a $5,000 security deposit that has to clear on one card, it cannot be split in to multiple cards. So, a $10/day car rental turns in to a $70/day car rental after they force the full coverage option on you and on top of that, you still have to pay a $1000 security deposit. Although the ticket agent was courteous while butt raping me, the company policies left me never wanting to see a Mapache again.
Rented a car in Costa Rico for 2 weeks. When returning car had a flat tire, as a result of a rock inbedded in tire. Called Mapache and where told by Hillary, an English speaking agent that since gas station attendant told us it was safe to drive the short distance to Mapache, it was ok to drive. We also told them we would be late returning car, because of tire problem. Informed Mapache when we arrived at our hotel, and were having the tire changed. An agent Manuel arrived, did not acknowledge us, or introduce himself. Was totally unprofessional, and rude, no customer service skills. Would not listen to us. Was it because we were 4 women? Did he think we were not educated in things car related and could be easily taken advantage of?
Would never recommend this company to anyone for car rental?
I gave a one star rating because I couldn’t rate them any lower. I’ve never rated anyone but my service was so bad I couldn’t in good conscience not give a warning to potential customers. From the get go there were warning signs that the $350 USD deposit wasn’t coming back to me and I wasn’t wrong they found a way to take $200 USD. After an English speaking agent gave us a course of action which we followed the assessment (operational) agent determined that action was wrong and withheld the $200 USD.
Similar place
Lobby de Camino Verde, B&B, Provincia de Puntarenas, Monteverde, Costa Rica
+506 2221 1818
http://www.hertzcostarica.com/
Main Street Next To Centro Llantero, Uvita Beach 150 Meters South Of Bank Of Cos, Provincia de Puntarenas, Uvita, Costa Rica
+506 2743 8528
http://www.natcar.com/
34, Puntarenas Province, Uvita, Costa Rica
+506 2242 7878
http://www.natcar.com/
34, Puntarenas Province, Uvita, Costa Rica
+506 2743 8889
http://www.uvita.info/
Dome Plaza, local #5 Puntarenas Bahía Ballena, Provincia de Puntarenas, Uvita, 60504, Costa Rica
+506 7004 0092
http://www.ecrentacar.com/
Uvita,Puntarenas, 200 m sur servicentro bahia 2, piso veterinario costa ballena., Provincia de Puntarenas, Uvita, 60504, Costa Rica
+506 2743 8044
http://www.hertzcostarica.com/
Frente al Banco Nacional de, Puntarenas Province, Uvita, 60504, Costa Rica
+506 2743 8102
https://www.adobecar.com/rentar-carros-uvita-costa-rica/?utm_so
Puntarenas Province, Uvita, Costa Rica
+506 2743 8446
Unknown
Bahía, Puntarenas Province, Uvita, Costa Rica
+506 7005 1817
Unknown
Barrio Copey, Puntarenas Province, Jaco, Costa Rica
Unknown
Unknown
Diagonal a Jacó Walk Puntarenas Jaco, Barrio Copey, Provincia de Puntarenas, Jacó, 60101, Costa Rica
+506 2520 6369
https://www.seminuevoscr.com/sucursales.php?utm_source=google&u
Calle Nación, despues del Puente segunda entrada a mano izquierda, Barrio La Nación, Provincia de Puntarenas, Jacó, 61101, Costa Rica
+506 2643 3207
http://www.zumarentacar.com/
Next to Municipality, Provincia de Puntarenas, Jacó, 1000, Costa Rica
+506 2643 6106
Unknown
Puntarenas Province, Jaco, Costa Rica
+506 4702 2424
http://www.2gorentacar.com/
Diagonal a Jacó Walk Puntarenas Jacó, Provincia de Puntarenas, Jacó, 61101, Costa Rica
+506 2509 5969
https://www.avis.cr/es/sucursales/45-agencias-puntarenas-es/306
150 metros al Sureste de Restaurante Subway, Puntarenas Province, Jaco, Costa Rica
+506 2643 1089
https://www.adobecar.com/?utm_source=GMBlisting&utm_medium=orga
Main Street, 200 Meters South Of Pizza Hut / Next To Copey River, Provincia de Puntarenas, Jacó, Costa Rica
+506 2643 3224
http://www.alamocostarica.com/
Calle jaco sol, Provincia de Puntarenas, Jacó, Costa Rica
+506 2221 1818
Unknown
Jacó, Beach Golf Carts, Av. Pastor Díaz, Provincia de Puntarenas, Garabito, 61101, Costa Rica
+506 4703 6753
http://www.jacogolfcart.com/
Boulevard Jacó Princess, Provincia de Puntarenas, Jacó, Costa Rica
+506 2299 2000
https://www.economyrentacar.com/