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Avis Airport Juan Santamaría SJO

Santiago Oeste El Coco, 200 m este de Panificadora Bimbo Alajuela, El Coco, Provincia de Alajuela, Guácima, 20101, Costa Rica
+506 2293 2222
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Detailed Information
Openning hours
  • Monday 5:00 AM – 10:30 PM
  • Tuesday 5:00 AM – 10:30 PM
  • Wednesday 5:00 AM – 10:30 PM
  • Thursday 5:00 AM – 10:30 PM
  • Friday 5:00 AM – 10:30 PM
  • Saturday 5:00 AM – 10:30 PM
  • Sunday 5:00 AM – 10:30 PM
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Avis Airport Juan Santamaría SJO
Avis Airport Juan Santamaría SJO
Avis Airport Juan Santamaría SJO
Avis Airport Juan Santamaría SJO
Reviews
Ohad Sternberg (03/15/2021)
Bottom line: Avis doesn't make the mandatory insurance visible in your reservation. You will be paying almost double of your original reservation. You get on a shuttle car (like I did in the middle of the night) to their airport office (15 minute drive out) where you will argue that your insurance provider and policy you booked in the US protect you for the insurances AVIS Costa Rica imposes ($437 car reservation now becomes $888 for 10 days). At this point you have the choice whether to take the shuttle back to the airport or give up and take the car waiting for you there. I usually like Avis and think they provide better customer care and good client experience than others out there but the fact that they hide these fees, and after rental agreement ended and complaint put forward - continue to hide it from other future customers - would prevent me from choosing them again when coming to Costa Rica. Bottom line: be warned that the price you booked for - is probably half the price you will have to pay. Oh, and for those Avis loyalists out there - the Avis in Costa Rica doesn't recognize your US based Preferred plus - and so don't expect an upgrade.
Daniel Lesk (01/06/2021)
No problems. You have the hidden fee for mandatory insurance but can reject CDW. Relatively fast pickup and drop off. No nickel and diming over minor scratches etc.
Tanner Saporito (12/16/2020)
Great experience with my rental here at Avis. No issues with the booking through a travel agency and honoring the rate and vehicle class. The vehicle was cleaned and disinfected prior to our arrival, so the check in process was smooth. I knew about the mandatory costa rica 3rd party insurance prior to arrival, so be sure to factor that into your budget when booking. Gino was very helpful at our pickup and explained everything to us in great English. Huber made the drop-off process a breeze, we completed our walk around and got the sign off on a good condition vehicle and proof the reservation was complete within a few minutes. I have no concerns with this shop and recommend this for anyone traveling here, I will be using this Avis location in my future travels to Costa Rica. Pura Vida!
Sangz Don (02/14/2021)
We are still on the road in CR. Friendly staff and helpful.
Abraham Kobeissi (01/02/2021)
Buyer beware I booked a car through booking.com in my reservation it specifically said that TPL insurance was covered after booking I called the office just to confirm that it was covered and they told me that if it said it was covered it would be covered but when I arrived they told me that it's not covered and I was going to have to pay an extra $600 to rent a vehicle
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