BOQ Morayfield

Terrible service.nFour staff members working on the counter, I was the only customer wanting to open an account, I had all my paperwork as I was told previously. Then told they couldn’t help as I had to make an appointment. It would have been nice if they could have told me to make an appointment the previous time I asked. ud83dude21

We have just got our home loan with the team from Bank of Queensland. Matt and Kayla their home loan specialist went above and beyond to make the stress of getting a loan easy and painless. Matt went above and beyond on our loan as he worked after hours to accommodate us to make sure everything was good. Martin the bank manager and Matt would always give us updates every step of the way to keep us in the loop. I’d give this team 10/10 every day of the week. Once again thanks again BOQ Morayfield.

Very nice staff.

This branch has the worst customer service! Went in there 1st week of January to re-finance home loan, 2 weeks went by, nothing. Went back mid feb.. “oh I’m sorry, I’ll def chase it up and call you” ...another 2 weeks gone by still nothing. So I’m now changing banks and taking my business elsewhere!!! I do not recommend at all!

Went into this branch as I was unhappy with NAB who I have been with for 20 years.nI have a considerable business and property portfoilo so substantial loans to bring across. Spent the best part of an hour explaining all my business needs and never even got a call back I can not believe how unprofessional this world has become that you can't even get decent service and respect. I definitely won't be referring BOQ to anyone.