NAB Branch - Pacific Fair S/C (Digital Self Serve Options)

I went to the Broadbeach NAB at Pacific Fair at 12.15pm today and the sign on the door says we are closed from 12.00pm to 1.15pm. Ok so I went and did some shopping and came back at 1.15pm. I waited in the queue for 20 minutes because there was only 1 teller working. When I finally get to the front to be served the teller tells me I cant deposit cash on to my credit card because the bank is cashless and she points me in the direction of the ATM machines outside. WHAT, CASHLESS BANKS?? When did this happen?? A bank that doesn't except cash?? Anyway I went through the ordeal of depositing the cash through the ATM and to top my day off the ATM ate my card. The staff here seem nice but really what has happened to banking in Australia. How do you cash cheques nowadays if the banks are cashless??

Thank-you Natalie, Coralie and NAB for all your assistance in helping me buy my first home

We were really excited as we found a branch open on Saturday but then they couldn’t bank foreign checks - NAB - if you’re open, I expect you to have full services available.

It’s terrible avoid. Head to other branches if you can or just change banks.

Genuinely baffles me that a bank in one of the biggest malls in the country doesn't have any tellers?!