Commonwealth Bank Robina Branch

really could work on customer service at this specific branch, it does not reflect on the CBA as a whole as ive had some amazing customer service from the company but this place was terrible in comparrison to what you come to expect.

If I could give no stars I would that supposed manager Dallas couldn’t run a bath this place is a zoo !! No service no idea no clue and no bloody help don’t dare ask a question with this lot .... incompetent reigns supreme in this bank do yourself a favour give it a wide birth ..nHow anyone in this bank can honestly accept their pay cheque every week without some sort of guilt is beyond me .......

Having read these reviews before my appointment today, I was expecting the worst. However the service I received from Blake today was exceptional.

Very bad service I asked for help from the fat lady and she didn’t even help me.

The worst bank on the planet !!! Asked a few questions to the staff when they couldn’t answer them I raised my voice the next week had a letter from HQ telling me after 32 years with the bank that they were cancelling my account which they did no appeals no one to talk to absolutely disgrace !!! I run a small business cancelled my credit cards overdraft eftpos machines you are a rotten to the core bank and the stress you mongrels have caused my family and myself is absolutely disgusting .nWestpac were more then helpful to help me with my issues once they got their head around the way I had been treated!!!! Words still can’t describe my anger and distain for this once great institution!!!!nNo stars !!!!