ANZ Branch

The queues are the only reason I give it a 1 star. A long long wait.

I just received the best banking service from ANZ Pialba team! They are friendly, welcoming, helpful and provide a great customer service. Jarrah White was the consultant I was directed to and she went above and beyond to help me. She was very professional, caring and above all, a great human being! Jarrah, thank you for your great service! Also thanks to Tamara for her friendly customer service! Highly recommend!

ANZ Pialba - gave them 1 star because there's nothing lower, customer service is 0, have our mortgage here and tried (for six weeks) to have the excess we have paid off taken from the principal so we can't get at it, took three visits and multiple calls, eventually it happened. Checked my bank this morning and it's all been undone. FOOLS...ohh and don't try calling direct, no-one answers the phone, but they will call you back ....sure...

My local bank! Everyones always friendly, helpful, and greets me by name. Much better than my old bank around the corner

Though this branch has decent customer service. ANZ as a whole is on of the most incompetent banking institutions I've ever dealt with. I am 100% displeased with my buisness with ANZ and will be leaving this horrible bank and never returning. I'd advise everyone to stay away from ANZ as they are incompetent and in no way do they care about you as a client.