ANZ Branch Cairns

Disgraceful service here. Been with ANZ my whole life, went to make the largest purchase of my whole life and i couldn't even see a personal banker to make the payment. The girl at the teller was a nice person and very helpful. But as for the rest of the staff sitting around waiting for knock off trying to look busy so they wouldn't have to see anyone or do anything.. well if you ask me they may aswell not even be there. Fortunately manage to spend a extra day in Darwin before going bush and they had me sat down with a personal banker and payment made with in 10 minutes

1. Waiting times far too long each time when inside.n2. Not easy accessible with a car as need to find car park and pay.n3. Atm machine to deposit money is useless and not safe. Was trying on several occasions to deposit money but the machine keeps spiting notes back at me. And having other people watching behind you is not comfortable. Please let us know if you are going to improve this or we will do banking elsewhere.

Some of The Most Mean & Most unhelpful Staff all congregated at this one ANZ Branch like all your Rotten Apples in One Basket

Easy to find and money easy transfered in, thank goodness for aircon too.

Business ticket gets less priority, I'd be waiting for 10+ minutes on average if I'm using business line. What's the point of this then...... Normal customers walked in later got called to counter sooner than my business ticket number. If it wasn't because the Northern branch got shut down, I'd never come to this branch