ANZ

I needed to go into the Kirwan ANZ bank today, just to ask a question about giving authority for money to be taken from my new account, I was sat down with a lovely lady named Stella, she was friendly, bubbly and upbeat from the get go, she asked questions about my lifestyle to really figure out what was best suited for me along with additional information which I wasn’t aware was even possible. She knew what she was talking about and gave me a lot of useful tips plus upon leaving gave me a business card and said to contact her If I had questions. I was absolutely amazed because this is some of the best customer service I had received in very long time.nnI was expecting them to answer my question and push me out the door as I have experienced with a different bank, but was very happily surprised she took the time to figure out how else she could help and I would like to send my appreciation. Thank you.

Fantastic staff, friendly and helpful. Never too long waiting and staff call me by my first name which is nice. Position is great (don't ever move) normally always a park out front and you don't have to go into the shopping centre.

Dont open late enough and no direct number to call them.. 0

Phone system is frustrating.

Very Friendly Staff to handle general banking and currency purchacsing