United States Postal Service

On 12/3 I went to the post office and a letter sent via certified mail. On 12/10 it was received in Denver and says “in transit.” On 12/18 I called the post office and asked why it was taking so long and they said they will have to mark this as a lost package and do additional research and investigate it further. I was told by Brandon I would receive a call back later on in the day with an update.nnI called back at 4:30 on 12/18 since I had not received any further information. I was told they were extremely busy, and it wasn’t ‘top priority‘.I then asked when a supervisor or manager was in the building again and asked to speak with one that could help me because my package was externally important since it’s taken over 16 days. I was given an excuse “they are out on delivery in Lincoln City” then he hung up on me.nnI had to call back an additional 4 times for him to finally tell me when a manager would be working.nI work retail and I am upper management. THIS IS NOT HOW YOU TREAT CUSTOMERS. Also don’t ever tell someone you will call them back if you don’t have intentions to.nnHappy Holidays Depoe Bay Post office you’ve ruined mine.

The post person drives a bigger car than I do. But I have to go get a large package myself. This is worst post office in the United states. Lame as hello get a clue. They screw up every Amazon delivery. Way later than fed ex or ups. They need new drivers and new management. Just went into the office rude service. Two lady's wanted a piece of tape for an envelope he tried selling tape telling them they need revenue. Lame! The package they would not leave at my house was not that big. The staff needs to be fired and replaced. Horrible service. Dont even deserve one star. The white haired guy needs to pull his head out of his @/S. What a jerk. And on the drivers part it's all about being lazy why did I have to drive into town for a small Amazon delivery. Hello your SUV is got more room than my Honda accord. Complete laziness leave a package on top of the mailbox on a showery day. Tesla nice. On 5 16 19. Walk a few feet lazy mail person.

I'll drive 20 minutes to NOT go to this post office.

Very helpful and friendly staff! However, despite it being a very small post office there's a very large amount of mail going to and through there, could really help the citizens and even more the staff to hire one or two additional workers.

Our Depoe Bay post office used to be the best! Since our last post master left, the customer service is way down, the letters get in the wrong mailboxes way too often and now they are closed for lunch!!! When people need to get there mailing done on their lunch hour, they are CLOSED!!! This Post Office used to be an amazing service, but now we feel like we are inconveniencing them when we come in to do business, though there is one in there that is kind and helpful.nI do want to say THANK YOU to all Post Offices out there that are doing it right, and if ours gets better, I will welcome redoing my review.