Map
Detailed Information
- Place Types Post office
- Address 7755 Douglas Ave, Urbandale, IA 50322, USA
- Coordinate 41.6298014,-93.7251343
- Website https://tools.usps.com/go/POLocatorDetailsAction!input.action?&
- Rating 1.7
- Compound Code J7HF+WW Urbandale, IA, USA
Openning hours
- Monday 8:30 AM – 4:30 PM
- Tuesday 8:30 AM – 4:30 PM
- Wednesday 8:30 AM – 4:30 PM
- Thursday 8:30 AM – 4:30 PM
- Friday 8:30 AM – 4:30 PM
- Saturday 9:30 AM – 1:00 PM
- Sunday Closed
Photos
Reviews
I was surprised because the reviews left me terrified to go in. But I met with Scot there and he could not have been more helpful. Answered all my questions, knew what he was doing, told me he would follow up on my issue, and called me back back later that day. Would happily go back for any other issue.
I have a very expensive package that was supposed to be delivered today. I added delivery instructions that said to leave it on the porch but don't knock. 10am I get a text that says it'll be delivered by 1215pm. 1130am rolls around and I get another text saying it was held at the post office as per customers request. Thats not what I asked for. I called and the guy said he didn't know why it wouldn't be delivered because its the normal carrier. I tell im fine with picking it up was just curious why it didn't get delivered. He takes my name and number down and says he'll call me when she gets back from the route and I can pick it up then. Its now 5pm, I never got a call and they're closed.
This place deserves zero stars. I feel like they are stealing my mail because it never shows up in my mailbox for weeks and when I call them, they have no idea what is going on. I’m frustrated and wish I could relocate to a different usps. I don’t trust a single person who works here.nWow Terrible - Live in a part of WDM that for some reason has a different carrier like every single day. One of those carriers decided to mark my place as unable to deliver because he couldn't get any mail into my tiny 5x5 box. I was gone for 3 days. Now we haven't gotten any mail over almost 10 days and they say that all of our packages and mail has been returned to sender....
This particular location does not allow you to mail packages or buy stamps. Should not be listed as a Post Office open to the public if they do not offer basic services.
They literally gave my package to a random person, didn’t even check an ID. They first tried to tell me they misplaced it. Then accused me of sending someone to pick it up for me and that i just forgot.
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