United States Postal Service

Had a great experience today at the store. The employee was very patient with me as I tried to find the right box.

Staffed by probably the dumbest person on the planet. She told my sister they do not ship to England.

I was outside with my dog and watch the mail truck roll past my mailbox. I was waiting on a small package when I got to my box it was empty. A while later I get an email saying that a delivery attempt was made but carrier could not leave package unattended and that I have to go pick it up at the post office. This post office opens way after I leave for work they close for lunch and close way before I come home from work .

The carriers are frequently too lazy to come down my driveway. In the summer they just vaguely note the package as “undeliverable”, whatever that means. In the winter they just say my driveway is icy, even when the whole thing is completely clear. They used to deliver the package a day or two late, despite my tracking telling me it was out on the truck for delivery days earlier. Now they just don’t deliver it and make me pick it up. I get to play the game of figuring out if they brought it to the Coventry or Storrs location, since nothing is noted on the tracking number. It’s impossible to speak to a human, all usps stores have the same automated phone number. So I get the pleasure of driving around multiple towns to try to figure out where it is! Nobody at either store is helpful, and they just tell me to call the automated number where the wait times are always over an hour. Even when my carrier actually delivers my packages, she does it horribly. I’ve watched her chuck packages from ten feet away onto my concrete porch, and everything inside was broken, shocker. It was easier to get a refund through the company than it was to even get ahold of someone at usps, despite it obviously being their fault. Also one day she left multiple packages on the hood of my guests brand new car parked in my driveway instead of walking ten more feet to my porch. We even bought a larger mailbox to fit more packages so my lazy driver can just stick them in the box instead of just not delivering them at all. Obviously, things still haven’t changed for the few packages I receive that don’t fit. It’s clear my carrier just doesn’t feel like doing her job, and the usps obviously doesn’t mind. I go out of my way to get things delivered ups instead. I wish I never was forced by companies to receive my packages through usps. Im just not going to buy things from those retailers.

They close to early for a working person and my packages are always in stores/Mansfield office when I need to pick them up. Why should I have to travel out to another town to pick up my packages? Why is this office here if my packages are in a different town?