United States Postal Service

Older woman at front desk with multiple different hair colors each month is not very nice, beeb going to this post office for many years. . She also forced me to stay in the side room while a very irate customer waited with me and made me feel uncomfortable, a woman in line noticed this man being out of line and she offered for me to come stand next to her on the inside of the office but this woman refused to allow me and made me stand alone with this man stating that there were not allowed to be more than 3 people in the smaller room. I wish there was a closer office for me to go too, it’s sad I couldn’t even feel safe in a government building

older woman behind desk was pretty rude. she could definitely use some better customer service skills. hoping to have better experiences in the future.

Having lived in a number of places in the US, including NY and Nebraska, in my experience, the modest Swissvale Post Office in the Pittsburgh, PA area, has provided good-to-excellent service over the course of decades. The folks at the front are outstanding in their commitment to customer service, to say nothing of the most wonder branch manager.nnSadly, I both made a phone call to and then sent a carefully-crafted and detailed letter of commendation to the Postmaster of Pittsburgh —never even received so much as an acknowledgement!nnBut the boots-on-the-ground postal service workers of Swissvale/Edgewood are fabulous. And because the Postal Service is under attack, it is very important that we let them know their value!

Only ever 1 employee. Old, outdated and non performing equipment means ridiculous wait times. Go to any other location but this one.

Problematic management. Workers understaffed, sometimes surly. Long waits