United States Postal Service

Covid policies are confusing and sporadicly enforced, staff doesnt wear masks but they want you to.

My review is based on the customer service for this location. Not USPS in general.nnThe staff has always been very helpful providing efficient service when busy. Friendly and knowledge staff with whatever you ask them. Always have everything for packaging stocked when I go in.

I've never been inside of this post office, but the old ass lawnmower they have in their back alley is top notch. Never seen a better specimen in my life. Endless entertainment for kids and adults alike.nnA must see in Hood River!

I know mistakes are bound happen with any carrier, but this post office has made it a headache to get packages delivered, I become nervous anytime I need to order things online, if I had to make a guess on how many times USPS has lost my packages it would probably be 6 out of 10 deliveries. Most of the time they are delivered to a wrong address and our neighbors kindly return the items, Sometimes though we aren't that lucky. One day the carrier decided to skip my house on the delivery day and decided to mark it as delivered that day, came home and thought my package was stolen after checking the tracking, well oddly enough it was delivered the next day, I mean why mark it delivered and just not bother delivering that day.

I am here everyday because its part of my job. So far everyone has been really friendly except for one employee named Rocio. I went today to finish signing paperwork for a P.O Box rental and from the start she was annoyed because she had to help me finish the process. I saw her roll her eyes with another employee right in front of me. How professional is that. In my opinion this needs to be addressed because she needs to show a better attitude to customers.