United States Postal Service

Excellent service and fast.

I constantly have packages arrive either late or not at all as they travel through the Port Allen location. I have never had this issue with any other facility, however, the USPS has zero customer service options to find or track your package short of showing up and demanding that they find it.

I went in today to pick up a package that I had to sign. The postmaster gentleman held it for a few more days when I called about it.nHe was very courteous and helpful on the phone and in person. The other 2 ladies there were pretty friendly too. Even though I went in just a few minutes before closing. I wonder if the postmaster is new because of the other bad reviews here. He seemed so professional and serious about his job.nI have a feeling he will improve the poor quality service issues that were going on before.

Okay to purchase stamps in person but good luck getting ANYTHING delivered correctly. Funny how tracked packages make it across the United States just fine and halt all progress when they hit Port Allen USPS. This is apparently where packages (boxes and bubble envelopes) come to die. Guaranteed delivery by Thursday at 3PM was paid for but this receiving office operates by its own rules. No guarantees or normal services are honored. You want your item? Pay the extra money and use FedEx.

I wish there was an option to not even give them a rating! These people are horrible and don’t care at all about their customers. The carrier didn’t want to leave a VERY IMPORTANT package because my dog was in the yard. Even though I was in the yard with her! Didn’t slow down or anything! Could’ve blown the horn or gotten my attention. Nope! Just kept driving. I’m fed up with these horrible people. Doesn’t do any good to complain to the post master, it never changes. Even tried to flag him down when he passed again..not a care in the world. F*** those people.