United States Postal Service

Place looks run down, and there's only like, 1 person at the counter to help people. This results in long, slow lines. However, I went today and shipped my first package. I needed help, and one of the employees from the back helped me figure out how to ship and was very nice! People there are helpful and kind.

I couldn't believe the reviews what this postal service had! So negative! I moved to Kent 2019 and I like to come to the Downtown office. All postal employees there are very devoted to serve people. They are hard- working, passionate of their work, helpful and friendly. Thank you for your service!

it is addresed as being on gowe st. there is no signage on gowe st. you have to turn down 2nd, go nearly to the end of the block to see a sign. really hard to find.

I came in here at 8:45 and it was completely dead. The two women working we’re actually still opening up and putting things out while the other was moving packages out the way. In my opinion, 15 minutes after they have been open, they should have been prepared already. At my previous places of employment, you should arrive 15 minutes early so that your business is ready for operation when the store opens. However, I was the only person in line and got out very quickly after dropping off my packages. The employees had good attitudes and were friendly to me and my son.

If I could choose no stars, I would. This location's workers are rude and not helpful. They also gave my package to someone else who was not me. When I came to get info on it, they were dismissive and rude.