United States Postal Service

Don't bother getting a box here. They put mail from multiple other boxes in mine almost every single time I checked it. They put my new credit card and tax information in someone else's box. I've come in and handed them stacks of other people's mail they gave me multiple times and they just kept doing it. I started having my mail sent elsewhere because I just don't trust these people to give it to me anymore.

Not the first time my grandkids have not gotten their cards with something special in it after being mailed here. I mailed from my apt in Oak Ridge TN two weeks before Valentines Day,so far and now the 19th and they still haven't gotten them in Glen allyn Illinois!!!

The employees are always polite and very helpful. I have never ever had any problems. They are always willing to go above and beyond what is required. The service is always as quick as they are able, moving the line as fast as possible while allowing each customer the time and attention needed. They do a very good job balancing this: the need to be quick and efficient while not rushing the present customer.

I have to give a big THANK YOU to the employees at this station.nOn Tuesday I dropped a letter in the blue mail box in the parking lot, and the moment I dropped the letter, I realized I didn't have a stamp on it. I have never done this before and this was my tax payment to the IRS!!! I was so upset and mortified to go in the station and tell someone of such stupid thing. But the ladies working that day were so nice and helpful. I gave them the stamp, the information and my phone number. They told me they would take care of it and they DID!!! Within an hour I got a phone call to let me know they found the letter and put the stamp on it. Wow!!! That's what you call Excellent Customer Service. Thank you so much ladies!!!!

I mainly use the automated kiosk. When there is any line at all in the office, the postal clerks are passive-aggressively slow. Usually there are only one or two at the counter, no matter how many customers are in line.