Map
Detailed Information
- Place Types Post office
- Address 2440 Kilburn Ave, Rockford, IL 61101, USA
- Coordinate 42.2974988,-89.1077409
- Website https://tools.usps.com/find-location.htm?location=1435502&utm_s
- Rating 2.3
- Compound Code 7VWR+XW Rockford, IL, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 9:00 AM – 2:30 PM
- Sunday Closed
Photos
Reviews
Had a friendly interaction, however the lack of training on bulk mail pricing and procedures leaves a lot to be desired. I had to pay retail rate because they are inadequately trained to accept as a DDU. This will cost my business a lot of money on bulk mail as I had to pay six cents additional per piece. That may not sound like a lot but I usually send over 10,000 pieces at a time.
I'm giving this place a 5 star review because my package was lost in transit for 2 weeks and the amazing employee named Francis helped me. Thankfully he took his time to locate my package and got it shipped back in my direction. This man deserves a raise for the amazing job he did. If you ever need help with something speak to him! Thank you Francis!
I am moving to Rockford tomorrow and I had a package mailed to my new address. I’m coming from Machesney Park. So Frances had absolutely no obligation to put my new last names on a note so that my mail doesn’t get returned as I mailed my official change of address today. She was kind. Reassuring. Patient. And just so nice. I’m a former Navy Postal Clerk of 11 years. Customer service is #1. She has it mastered. And her trainer Rob I believe his name was, he was exactly like her. He was so nice and very happy about my compliments. Postal clerks are often disregarded and not appreciated. When we get compliments it feels so good. All that hard work. Blood sweat and tears. Was all worth it and somebody recognized. So thank you. From this Navy Veteran. Thank you so very much both of you!!!!! I look forward to working with y’all!!!
They do not stop to pick up my outgoing mail if I do not have incoming mail. Also, It does not matter which driver I have (different almost every day), they pull up on an angle and drive straight through my yard on the way out. This is a ditch, so they know they are driving in grass! I was parking there, so they could not do it anymore. However, there was another car there last night, so I couldn't. They drove through my yard again today. I have tried calling the office, but nobody answers.
Mail. Delivery is not acceptable.....if my mail carrier cud simply do the job....it wud b okn....shes not WILLING. OR MAYBE ABLE
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