United States Postal Service

I love the Kelso Post Office. I print my postage from home and bring it in everyday. Never a problem and Everyone is so nice and friendly. San Francisco has the worst USPS. Kelso is a dream!

Our mail lady has had an attitude almost every time she even has to get out of her vehicle to drop a package at the door. I’ve had 2 packages not even show up that were sent Usps. And even got the cops called on us and when the cop came out (which I had asked about for a previous situation that was discussed) it is NOT illegal to park in front of a mailbox.. we just won’t get our mail. If you hate your job that bad... let’s just find a new job instead. Threatening to have our vehicles towed because it’s an inconvenience for you parked on the street and not blocking a mailbox is childish.

Im tired of packages being shoved in my box so I can’t get them out requiring me to come in to complain. I’m constantly getting my neighbors mail so who’s getting mine? The names are no where close to each other. I mean once or twice sure but all the time? I work on the same route as my home and that is an even bigger disaster. I’ve already been in twice to speak with the post master and nothing is changing. A reputable source even told me that because not all carriers are trust worthy there are bins of undelivered mail due to usps error aka laziness. I moved here a year ago and have never had so many mail issues. If you don’t get some sensitive mail that’s a huge issue for people. And the post office isn’t even held accountable for not delivering? Nope. I’m writing to the Postal Service’s Consumer Advocate office in Washington DC to file a formal complaint. PS the front desk girls are fabulous.

Great customer service from Wendy when I called with some questions and awesome follow up. Thanks Wendy!

EDIT: Adding an edit to my original review. I had a very pleasant experience with the front desk staff yesterday. The gal I worked with was quick, efficient, and nice. Redeems the establish for sure; hopefully the route driver below has gotten better.nnORIGINAL: Driver on the N Pacific route shoved all of my mail in a neighbor up the road’s box. Thankfully the neighbor was kind enough to search for my phone number online and call, I had some very time sensitive mail after moving across the state.nnReally not that hard to read and address’s number AND name.... should either re-train and teach them how to read, or re-hire someone who will put a little effort out.